IRD Head

Using Your Multi-Line Digital Phone

To use the following features, your phone must be equipped with the appropriate keys as noted in bold text below. Not all phones are programmed with the same features.

Select From The Following Features





  • Call Forward

    Allows you to forward all incoming (both internal and external) calls to a second number.

       

    • To Activate
      1. Press (indicator will flash)
      2. Dial number to which you wish to forward your calls
      3. Press (indicator will be steady)

       

    • To Cancel
      1. Press (indicator next to Forward key will be off)

       

    • To Reinstate To Same Number
      1. Press twice (indicator will be steady)

       

    • Notes
      1. You Can Forward Directly to Voice Mail By Forwarding To 2900
      2. Outgoing Calls Are Uneffected By Forwarding
      3. Forwarding Can Be Tested By Calling Yourself
      4. Your Phone Will Not Ring When Call Forward Is Active


     

  • Call Pickup

    Permits you to answer another ringing phone on your phone.

       

    • To Answer
      1. Select an available extension
      2. Dial 13 or press the key
      3. Answer Call

       

    • Notes
      1. Other Phone Must Be In Same Pickup Group As Yours

     

  • Call Transfer

    Permits you to transfer a caller on your line to another extension.

       

    • To Activate
      1. Press
      2. Dial Number To Which The Call Will Be Transferred
      3. Announce Caller In Privacy
      4. Press

     

  • Call Conference

    Call Conference allows more than 2 people to participate in a phone call.

       

    • To Activate
      1. Call First Party
      2. Press Key
      3. Dial Next Number
      4. Announce Conference In Privacy
      5. Press Key...All Parties Are Connected
      6. Repeat Steps 2 Through 5 To Add Additional Parties
      7. Hang Up When Conference Is Completed

       

    • Notes
      1. Any One Party Can Hang Up At Any Time Without Disconnecting The Others
      2. Up To Six People (including yourself) Can Participate In A Conference
      3. Conference Calls Can Contain Both Internal And External Calls

     

  • Hold

    Permits you to place one caller on hold, while calling another party.

       

    • To Activate
      1. Press Key (indicator next to extension will flash slowly)

       

    • To Return to Call
      1. Press Key Of Extension On Hold (arrow will change from flashing to steady)

     

  • Ring Again

    Upon receipt of an internal busy signal, ring again, will automatically notify you when called party hangs up.

       

    • To Activate After Receiving Busy Signal
      1. Press
      2. Press

       

    • To Respond
      1. Hear Special Ringing
      2. Select An Available Extension
      3. Press

     

  • Autodial

    Permits you to store one favorite number for easy one key dialing.

       

    • To Store A Number
      1. Press
      2. Dial Number To Be Stored
      3. Press

       

    • To Use
      1. Select An Available Extension
      2. Press

     

  • Last Number Redial

    Permits automatic dialing of the last number dialed up to 16 digits.

       

    • To Activate
      1. Select An Available Extension
      2. Press The Same Extension Key Again

     

  • Transfer a Call Directly to Voice Mail

    Allows you to easily put a caller into a voice mailbox without ringing the extension.

       

    • To Activate
      1. Press
      2. Dial the Express Messaging number - 2901
      3. Enter the voice mailbox number followed by the # sign.
      4. Quickly press